Multi-Vendor Service

VIVID IMAGING’s multi-vendor service offers comprehensive repair and maintenance solutions for contrast injector systems and MRI coils. Our contrast injector service is designed to meet or exceed manufacture specifications and is delivered with most flexible service hours (no after-hour fees) and pricing in the industry. Our MRI coil repair service offer a cost effective alternative to costly coil replacement. We offer complete refurbishing, plastic and foaming solutions.

Authorized Service

VIVID IMAGING's Authorized Service is a strategic resource for medical device manufacturers seeking cost effective alternatives to traditional depot and field-based service product support. Our service should not be considered as “A” typical outsourcing but as a strategic partnership. We customized our service around your business model. Best practices and quality systems are implemented to ensure brand continuity. Our service is designed to be turn-key and fully integrates into your communication and operation systems.

Authorized x-ray and digital x-ray repair service

At VIVID IMAGING, we understand customer satisfaction and uptime is “mission critical.” We provide the most comprehensive Authorized Service support available. Our services are available to manufacturers only. We offer x-ray manufacturers access to expert technicians dedicated to the promotion of their products through BEST IN CLASS field and depot service. Our technical field base is capable of delivering 24 hours on-site response in the USA, United Kingdom, Western Europe, Brazil and Canada. We offer complete equipment service, repair, installation and applications training for a total equipment support program.

• Digital and Standard X-ray
• Full Service and Time and Material Support
• Installation and De-installation Service
• Applications/Systems Training
• Depot and Part Distribution
• I.T. Computer and Servers Support: Remote, Live and Installation
• Lead Shielding
• Automatic Reoccurring Film and Chemistry Delivery

Product Logistic Solutions

As the medical device industry continues to expand, companies are searching for ways to become more competitive. All face intense competition, regulatory pressures, rapid product introductions and globalization. As a result, there is an increased focus on creating efficiencies within the distribution supply chain. VIVID IMAGING responds to these needs by offering state-of-the-art product distribution solutions that, when augmented with our Authorized Service solutions, feature fully scalable, turn-key operations center.

Smart business owners know that to keep a competitive advantage in the marketplace it is imperative to plan ahead and meet the challenges of a changing market. VIVID IMAGING and our transportation partners are committed to developing efficiencies and optimizing supply chains. Renew the dedication to your core competencies and get back to doing what you do best with the help of our Product Logistics services.